Shipping & Delivery

Thank you for shopping with Visecretes. We’re committed to delivering your order quickly, safely, and with care. Please read our shipping policy below for details on processing times, shipping options, and delivery estimates.

1. Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Destinations

We ship worldwide from our fulfillment centers.

3. Estimated Delivery Times

Please note: Delivery times may vary due to customs clearance, local postal delays, or high-demand periods.

4. Shipping Fees

Shipping rates are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time — stay tuned by subscribing to our newsletter.

5. Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email. You can track your shipment through the link provided or contact us if you have trouble accessing the tracking details.

6. Customs, Duties & Taxes

International orders may be subject to import taxes, customs duties, and fees, which are not included in the product price or shipping cost. These charges are the responsibility of the customer.

7. Shipping Delays

While we do our best to ensure timely delivery, Visecretes is not responsible for delays caused by:

• Customs processing

• Natural disasters or weather-related disruptions

• Carrier delays (e.g., holidays or strikes)

• Incorrect shipping information provided by the customer

8. Incorrect or Incomplete Address

Please double-check your shipping address at checkout. If your order is returned due to an incorrect or incomplete address, reshipping fees may apply.

9. Need Help?

If your order is delayed, lost, or you have questions about shipping, please don’t hesitate to reach out to us:

📧 Email: [email protected]